Shipping policy

United Kingdom

Service	Dispatch	Delivery Time	Cost
Royal Mail Tracked 48	Monday or Thursday (excluding public holidays)	2-3 working days	£3.50
Royal Mail Tracked 24	Monday or Thursday (excluding public holidays)	1-2 working days	£4.45

We may adjust dispatch days based on Public Holidays or team availability. 

International 

All international orders are sent via a duty paid service which is included within the shipping costs.

Market	Service	Delivery Time	Cost
Europe	DHL Express - Duty Paid	2-4 working days	£30
United States & Canada	DHL Express - Duty Paid	2-4 working days	$40
Australia	DHL Express - Duty Paid	3-5 working days	$40
Rest of World	DHL Express - Duty Paid	5-10 working days	£40

 

If your country isn't covered above, please get in touch and we can provide a quote and timeframes for shipping. 

Returns & Exchanges

You have 90-days to return the ring or exchange to a different size or style. Please see our returns & exchanges policy, including instructions on how to arrange here.

Faulty or Damaged Items

If your item is faulty or damaged in transit, please contact us as soon as possible.
In these cases, we will arrange the return and cover all associated costs.

Wrong address disclaimer

Please contact us as soon as possible if you enter the wrong address and we'll aim to update prior to dispatch. If your order has been sent and can't be delivered, we need to wait until the item has been confirmed as being returned before posting a new order.

The return cost and new shipping charge will need to be applied for replacement orders.

Lost in transit

All orders are sent with tracked delivery. We will send a replacement or provide a refund if your order is lost in transit, depending on your preference.

Couriers

We may use a different courier, based on your location, to provide a faster and more reliable service.